Training/Events

Topics Covered

This workshop is similar to the one-day workshop Recruiting, Inducting and Managing Volunteers, but concentrates on the motivation and management of volunteers and covers these areas in greater depth. (Note: This workshop can also be conducted and a customised one-day workshop.)

Aim

To familiarise participants with simple and effective practices and processes associated with the motivation and management of volunteers, and introduce new concepts in these areas.

Topics include:

·         The profile of today’s volunteer

·         Identify the motivations and needs of volunteers and how best to satisfy them

·         What is important in managing volunteers

·         The culture of your organisation and its external environment – how these will impact on the motivation of the volunteers and on your management of them

·         The skills the manager/leader requires to be an effective manager of volunteers. How do you rate?

·         Managing different levels of performance

·         Identifying your personality style

·         The manager/leader as a coach

·         The importance of recognising and rewarding volunteers, individually and collectively

·          Action plan to improve your effectiveness

Facilitator: Penny York's corporate background has spanned business consultancy, project management, sales, marketing, corporate communications, public relations and audio visual production. Over the last 10 years her focus has been consulting in business strategy and strategic management for small business and voluntary work for schools, sporting organisations and as a business manor for university students. Penny’s affiliation with the School began in 2004, as a volunteer presenter of the 'Bridge to Volunteering' program, and expanded to contract training and coaching a year later. Her experience with the Not For Profit sector has helped her to understand the challenges face by organisations as they seek to fulfil their charter with limited resources and ever increasing demands. Drawing on her MBA and education studies, Penny is keenly interested in strategic planning - planning that is important in recruitment, team development, leadership and creating a sound business structure from which to develop and grow.

Details

Time: 9.30am - 1pm

Date: 17 August 2010

Who Should Attend: All staff and volunteers working in community services

Cost: $20 HACC service workers, $60 Non-HACC services workers, Volunteers  Free (Morning tea included.)

Course Code: 170810MMRV

Contact: HACC Development Officer This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it    P: 02) 8405 4444

Parking: available for a fee under the railway station. (see website for map of area www.nsforum.org.au). Street parking is metered and time limited.

Public Transport: 2 minute walk from St Leonards Railway Station.

Facilitator Profile

TBC

Registration Form