Northern Sydney Multicultural Access Project (NSMAP)
Northside Community Forum Inc. is in partnership with Northern Sydney Multicultural Access Project (NSMAP).
Northern Sydney Multicultural Access Project (NSMAP)
The NSMAP is funded by the Department of Ageing, Disability and Home Care through the Multicultural Access Program; and is managed by the Multicultural Health Service, Northern Sydney and Central Coast Area Health Service.
The Project operates from Macquarie Hospital in North Ryde, and covers the 11 local government areas in the Northern Sydney region: Hornsby, Hunters Hill, Ku-ring-gai, Lane Cove, North Sydney, Manly, Mosman, Pittwater, Ryde, Warringah, and Willoughby.
The NSMAP strives to work toward a society where older people, younger people with disability and their carers from CALD backgrounds have equitable opportunity to participate in community life. To achieve this, the NSMAP seeks to work closely with services and communities:
- to enhance the capacity and responsiveness of the HACC system to the current and future needs of CALD communities; and
- to improve understanding and utilisation of HACC and related services in the communities.
Resources & Services for HACC Services
The NSMAP provides a range of resources and services for HACC services working with older people, younger people with disability and carers from CALD backgrounds.
These include:
Information, advice & assistance in the continuous development of culturally sensitive and inclusive practices;
- Access to professional face-to-face and telephone interpreter services;
- Access to customised training and an interactive online resource centre;
- Networking and partnership opportunities;
- Regular update on issues, program and service development relating to older people, younger people with disability and carers from CALD backgrounds.
Resources & Services for CALD Communities
The NSMAP also actively seek partnership with community care and cultural organisations to promote community services to CALD communities. Available resources and services include:
- HACC Consumer and Carer Handbook in 21 languages, including Arabic, Armenian, Assyrian, Chinese, Croatian, English, Greek, Hindi, Indonesian, Italian, Japanese, Korean, Maltese, Persian/Farsi, Samoan, Serbian, Spanish, Tagalog, Tamil, Turkish and Vietnamese;
- A directory of culturally specific and multicultural HACC services for older people in Northern Sydney;
- Tailored information and education sessions to address information needs in different CALD communities;
- Consultations with CALD communities and cultural organisations in regards to the home and community care needs in their communities.
Northern Sydney Health Care Interpreter Service
HACC services will be able to make booking via the telephone, fax or email.
Non-urgent requests can be forwarded via email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or by fax to 9840 3789.
For urgent requests staff can contact the SWASH HCIS Call Centre on 9840 3456.
Contact
Northern
Sydney Multicultural
Access Project Officer
Multicultural Health
Service
Northern Sydney Central
Coast Area Health Service
Telephone: 02 8877 5316
Mobile: 0434 325 990
Fax: 02 8877 5320
Postal Address: PO Box 2220, North Ryde BC
NSW 1670
Last update: February 2010
